Knowledgebase
Why didn't some video(s) encode properly?
Posted by Konrad Piwowar on 15 July 2011 04:00 PM

The most common reason for a video not encoding properly is permissions.

Please have your host try running the following command line as root via ssh

chmod -R 777 /path/to/your/website/htdocs/media

Then try encoding again. If the videos are still failing, there is a chance that you are using a video codec unsupported by ffmpeg.

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